Hi everyone, I recently ordered some wood floor and got a wrong delivery. It was a vety similar floor thought, the was almost the same and they look very much the same. So it took me some day to realise the mistake. But then by the tine I realized, i had opened several packages, cut many of the boards and so on. Now my question is: what can I demand from the dealer. Does he need to accept to either give metme correct floor without extra cost or give me the money back? Thank you in advance. Best. |
Unless you can make som agreement - accept the delivery maybe with a discount or the seller proves very friendly, then this can probably not be solved without a specialist appraising the the issue - making a judgement of the importance of the difference - and your possibility of checking before cutting. That will often cost a lot and end in court - so negotiate a solution - after all you cut several boards - so it must be something very close to the order - and you thereby somehow accepted it -will not doubt be an argument
br John Hannover